Shipping Policy
Effective Date: 10/22/2025
Shipping Locations
We ship to addresses within the United States where THC-A products are legal. We do not ship to P.O. boxes or addresses in states where THC-A is prohibited.
Restricted States
We cannot ship to states where THC-A products are illegal. It is the customer's responsibility to verify legality in their jurisdiction before ordering.
Processing Time
Orders are processed within 1-3 business days (Monday-Friday, excluding holidays). You will receive a confirmation email when your order ships.
Shipping Methods
We offer standard and expedited shipping options. Shipping times are estimates and not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout based on weight, destination, and shipping method selected.
Order Tracking
You will receive a tracking number via email once your order ships.
Address Accuracy
You are responsible for providing an accurate shipping address. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Delivery Issues
If your package is lost or damaged during shipping, contact us at info@projectxhemp.com within 7 days of the expected delivery date.
Age Verification
Adult signature (21+) may be required upon delivery. If no one is available to sign, the package will be returned to the carrier facility for pickup.
Refusal or Return to Sender
If a package is refused or returned due to failed delivery attempts, you are responsible for return shipping costs. Refunds will be issued minus shipping fees.
Contact Us
For shipping questions, contact us at info@projectxhemp.com.